Betting Rules

These Betting Rules explain how bets and wagers are generally offered, accepted, processed and settled at Richville Casino. They should be read together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any product-specific rules displayed before you place a bet. If a specific rule for a market, game or promotion differs from a general statement on this page, the specific rule will generally apply.

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1. General betting principles

Richville Casino may offer a range of betting and gaming products from time to time. The products, markets, bet types, odds, stakes and other features available to you will be shown on the website or in the relevant account area. Availability may depend on your location, account status, applicable law, technical conditions and the product selected.

In this article

By opening an account, placing a bet or using a betting feature, you agree to follow these Betting Rules and the other terms that apply to your use of the website. You are responsible for reading the information presented before confirming a bet. If you do not understand a rule, market, price, game feature or settlement method, do not place the bet until you have obtained a clear explanation through the support options made available on the website.

You must be at least 18 years old and legally permitted to use the relevant service.
You must provide accurate, current and complete account information when requested.
You may only use an account registered in your own name and must keep your login details secure.
You must not place bets on behalf of another person, allow another person to use your account or use another person’s payment method without proper authorisation.
You must comply with all laws and restrictions that apply to you in Australia or in the place from which you access the website.
You must not use the website for fraud, money laundering, cheating, market manipulation or any other unlawful purpose.

Richville Casino may carry out identity, age, payment and security checks. These checks may be completed before or after a bet is placed. Where information cannot be verified, or where an account appears to breach the applicable terms, access to betting services may be restricted while the matter is reviewed. You may be asked to provide documents or information that reasonably supports the checks.

You are responsible for checking that the service is available to you before using it. Do not attempt to bypass location controls, account restrictions, technical safeguards or other measures applied to the website. Any attempt to interfere with the normal operation of the service may result in a review of affected activity.

2. Accounts, deposits and stakes

A bet can generally only be placed through an approved account. You should check that the correct account, product, market, selection, stake and other details are displayed before confirming the transaction. A bet is not considered final merely because selections have been entered or placed in a bet slip.

Available balance and payment activity

You should only bet with funds that are available for use in your account. A deposit may be subject to verification, processing checks or payment-provider requirements before it can be used. A transaction may be delayed, declined, reversed or placed on hold where this is necessary for security, compliance or technical reasons.

The minimum and maximum stake, deposit, withdrawal or transaction amount may vary by product, market, account, payment method or other applicable condition. Any amount shown on the website should be checked before you proceed. Richville Casino does not suggest that a particular stake is suitable for you, and you remain responsible for deciding whether a bet is affordable.

A displayed account balance may include different types of funds, such as deposited funds, winnings or promotional funds. The use, withdrawal and expiry of any promotional amount is governed by the terms shown with the relevant offer. You should review those terms before accepting or using a promotion.

Account security and fair use

You must take reasonable steps to prevent unauthorised access to your account. This includes using a secure password, keeping verification information private and signing out of shared devices. Tell the available support team promptly if you suspect that your account has been accessed or used without permission.

One person should not create or operate multiple accounts unless this is expressly permitted. Duplicate, linked or suspicious accounts may be reviewed. If an account investigation identifies a breach, Richville Casino may take action allowed under the Terms and Conditions, which can include refusing transactions, suspending access, cancelling affected bets or closing an account.

You must not use automated tools, software, bots or other methods intended to gain an improper advantage, disrupt the website or interfere with betting records. Activity that appears unusual, abusive or inconsistent with fair use may be investigated before related bets or transactions are processed.

3. Placing, accepting and changing bets

The information displayed with a bet is intended to help you make an informed decision. Depending on the product, it may include the event or game, market, selection, odds or price, stake, potential return, applicable conditions and an estimated or scheduled start time. You should review all displayed details carefully before confirming.

Select the market, game or wager you want to consider.
Enter the stake or other required details.
Review the bet slip and any updated price, rule or warning.
Confirm the bet only when the details are correct.
Keep the confirmation or transaction record where one is provided.

A bet is normally accepted only when it has been successfully recorded by Richville Casino’s systems and a confirmation or equivalent record is displayed. An entry in a bet slip, an attempted click, a delayed screen or a payment instruction does not by itself prove that a bet has been accepted. If you are unsure whether a bet was accepted, check your account history before trying to place it again.

Prices, odds, lines, pools and other betting information can change before acceptance. Where a displayed price changes, you may be shown the revised details and asked to confirm them. If a bet is accepted at a different price or under a different condition, the confirmation record will normally show the details that apply to settlement.

Cancellations, corrections and obvious errors

Once a bet has been accepted, it may not be possible to change or cancel it. Any cancellation, edit or cash-out feature is subject to availability and the rules displayed for that feature. A request to cancel a bet is not effective until it has been confirmed by the website.

A bet may be corrected, rejected, suspended or declared void where there is an obvious error, system fault, incorrect market information, incorrect price, duplicated transaction, unauthorised activity or another circumstance covered by the applicable rules. If an error affects a bet, the outcome may be adjusted or the affected part may be voided in accordance with the relevant terms.

Technical problems can affect displayed information, account balances, bet confirmations and settlement records. Do not rely on a screenshot or browser message as proof that a bet was accepted. The official account and transaction records are generally used when reviewing betting history, subject to any correction required after an investigation.

If a bet is placed while the website is experiencing an interruption or malfunction, the transaction may not be recorded or may require review. You should avoid repeatedly submitting the same bet until you have checked your account history, as repeated attempts may result in more than one accepted transaction.

4. Results, settlement and returns

Bets are settled using the result or outcome determined by the applicable product rules. For event-based betting, settlement may rely on an official result or another recognised source specified for the relevant market. For casino or instant games, settlement is based on the game’s recorded result and the rules shown for that game.

The scheduled time, event name or description shown on the website may not always be sufficient to determine settlement. Rules can address postponed events, abandoned events, interrupted games, changes of venue, changes to participants, player or team withdrawals, dead heats, ties, non-runners and other unusual situations. Read the rules attached to the relevant market before placing a bet.

A winning bet is settled according to the accepted odds, price or return calculation shown for that bet, subject to any applicable correction.
A losing bet does not qualify for a return unless a specific rule provides otherwise.
A void bet is generally treated as cancelled for settlement purposes, with the stake handled under the applicable product rules.
Each selection in a combination bet may need to be settled before the overall bet can be completed.
Where an outcome cannot be determined under the relevant rules, the affected bet or selection may be voided or settled in another stated manner.
Any promotional credit, bonus balance or special offer is subject to its own conditions and may not be treated as cash unless those conditions allow it.

A potential return shown before confirmation is an estimate based on the information then available. It is not a guarantee that the event will occur, that the bet will be accepted or that the displayed return will apply after a price change, correction, voiding event or other applicable rule. Where a cash-out, early settlement or similar option is displayed, it may be unavailable, delayed or withdrawn, and the final result may still be governed by the product rules.

Settlement reviews and disputes

If you believe a bet has been settled incorrectly, review the bet confirmation, account history and rules for the relevant product first. Raise the issue through the support option made available on the website and provide the relevant transaction or bet reference, if available. Reviews may require identity checks, technical records, event information or payment details.

A settlement decision may be corrected where an error is identified. Reviews can take time when information must be checked with a third party or when an event is subject to an official review. Nothing on this page limits any rights or protections that cannot legally be excluded under applicable Australian law.

If a result is changed after an initial settlement, the affected bet may be reviewed and adjusted in accordance with the relevant product rules. Account records may therefore change after an event or game has initially been marked as settled.

5. Responsible and lawful betting

Betting should be treated as entertainment, not as a way to earn income or recover losses. There is no guaranteed strategy, system or level of skill that removes the risk of losing money. Set a personal budget before you start, keep track of your spending and do not bet with money needed for essentials.

Do not chase losses by increasing your stakes or betting for longer than planned.
Do not borrow money, use credit irresponsibly or sell possessions to fund betting.
Avoid betting when upset, under the influence of alcohol or drugs, or unable to make a clear decision.
Take regular breaks and use any available deposit, loss, time or session limits.
Consider an account break, self-exclusion or other restriction if betting stops feeling enjoyable or controlled.
Seek independent help if gambling is affecting your finances, relationships, work, health or wellbeing.

Richville Casino may apply responsible gambling measures, including account limits, transaction checks, activity monitoring, warnings, cooling-off periods, account restrictions or self-exclusion arrangements. These measures may affect access to some or all betting products. Information about available tools and support options is provided in the Responsible Gambling section of the website.

You must not use betting services in a way that breaches Australian law or any applicable restriction. You must also not attempt to manipulate an event, misuse confidential information, interfere with website security, exploit a technical vulnerability or coordinate activity designed to obtain an improper advantage. Suspected fraud, collusion or other abuse may be investigated and reported where required.

These Betting Rules are general information and do not replace the full Terms and Conditions or the rules displayed for an individual product. Rules may be updated when products, technology, legal requirements or operating procedures change. Check the current version before placing a bet, and keep a copy of the rules that applied when your transaction was confirmed.

If you have concerns about a bet, account activity or responsible gambling, use the support and information options available through the website. When contacting support, avoid sending unnecessary sensitive information and follow any secure verification process provided.