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Richville Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit, register with or use Richville Casino. Please read them carefully before creating an account or participating in any gambling activity.
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1. General terms and acceptance
These Terms & Conditions, together with any policies, rules and information displayed on the Richville Casino website, govern your use of the website and its services. By visiting the website, opening an account, depositing funds or placing a bet, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use Richville Casino.
In this article
Richville Casino may update these terms when necessary. Changes may be made to reflect legal requirements, changes to the services, security needs, technical developments or operational decisions. The latest version will apply from the time it is published on the website unless a different effective date is stated. You should review this page regularly. Continuing to use the website after a change means that you accept the updated terms.
The website and its services are intended only for people who are legally permitted to use online gambling services in their location. You are responsible for checking whether accessing the website, gambling online and making any related transaction are lawful where you live. Richville Casino does not invite or permit use where that use would breach applicable law or regulation.
Eligibility
- You must be at least 18 years old and meet any other legal eligibility requirement that applies to you.
- You must provide accurate, current and complete information when registering and whenever your details change.
- You must use the website only for your own personal and lawful purposes.
- You must not register or play if you are prohibited from gambling, subject to a self-exclusion arrangement or otherwise not legally permitted to use the services.
- You must not allow another person to access or use your account.
Richville Casino may refuse an application, suspend an account, restrict access or close an account where it reasonably considers that a legal, security, identity, responsible gambling or operational concern exists. Any action taken will be handled in accordance with applicable requirements and the circumstances of the account.
2. Accounts, verification and security
You may generally hold only one personal account unless Richville Casino expressly permits otherwise. Multiple accounts, duplicate registrations or accounts created to obtain an unfair advantage may be restricted or closed. If you believe you have created more than one account by mistake, stop using the additional account and follow the support process shown on the website.
You are responsible for keeping your login details confidential. Do not share your password, security codes, payment details or other account information with anyone. You must notify Richville Casino as soon as possible if you believe your account has been accessed without permission, your credentials have been lost or stolen, or any account information is incorrect.
Identity and source-of-funds checks
To meet legal, regulatory and security obligations, Richville Casino may ask you to verify your identity, age, address, payment method or source of funds. You may be asked to provide documents or information reasonably required for these checks. An account, transaction or withdrawal may be delayed, limited or suspended while verification is being completed.
Information supplied for verification must be truthful, valid and belong to you unless another arrangement is expressly permitted. Providing false, misleading, altered or incomplete information may result in account restrictions, cancellation of transactions or further action where required. Richville Casino may retain verification records for the period required by law and its legitimate operational obligations.
Fair use and prohibited conduct
You must use the website honestly and in accordance with these terms. You must not interfere with the website, attempt to bypass security measures, use automated tools without permission, introduce malicious code, exploit a software error, manipulate a game or interfere with another player's use of the services.
- Fraud, money laundering, identity misuse and the use of unlawful funds are prohibited.
- Collusion, cheating, match manipulation and other conduct intended to obtain an unfair advantage are prohibited.
- You must not use the website to distribute harmful, illegal, abusive or misleading material.
- You must not attempt to conceal your location or identity in order to avoid legal, security or account controls.
- You must not use an account on behalf of another person or permit another person to gamble through your account.
Where there is evidence or a reasonable suspicion of prohibited conduct, Richville Casino may investigate and take proportionate action. This may include cancelling affected transactions, withholding access while checks are undertaken, restricting an account or referring information to an appropriate authority where legally required.
3. Deposits, play, withdrawals and promotions
Deposits and wagering
You may use only payment methods that are available on the website and permitted for your account. A deposit must be made using a payment method that you are authorised to use. Richville Casino may decline, reverse or restrict a transaction where it cannot be processed, where a security concern exists or where the transaction does not meet applicable requirements.
Before depositing or playing, you should understand the risks of gambling and decide how much time and money you can afford to spend. Gambling outcomes are uncertain. Past results, displayed statistics, game themes or previous wins do not guarantee a future result. You are responsible for reviewing the information shown for a game before participating.
Your account balance is not a bank account and funds should not be treated as savings. You must not deposit money obtained unlawfully or money that you cannot afford to lose. You are responsible for checking transaction details before confirming a deposit or bet. A confirmed transaction may not be reversible simply because you later change your mind.
Withdrawals and balance checks
Withdrawal requests may be subject to identity, payment, security, responsible gambling and source-of-funds checks. Richville Casino may return funds through an appropriate verified payment method and may require additional information before processing a request. Processing arrangements can depend on the payment provider, account status, legal requirements and the nature of the transaction.
You should ensure that your personal and payment information is accurate before requesting a withdrawal. A request may be rejected or adjusted where the payment method cannot receive funds, the account has not passed required checks, activity appears irregular or a transaction would breach applicable law. Any balance calculation may be reviewed where there is a technical error, suspected fraud or a breach of these terms.
Promotions and bonuses
Promotions, bonuses, competitions and other offers are subject to their own terms. Those terms may set out eligibility requirements, entry methods, time periods, wagering conditions, maximum values, excluded games, payment rules and other relevant restrictions. You should read the specific offer terms before accepting or using a promotion.
Unless the applicable promotion terms say otherwise, Richville Casino may withdraw or amend an offer where it has been misused, incorrectly presented, affected by a technical error or no longer permitted. A person may be limited to one offer where the promotion terms contain an account, household, device, payment method or other restriction. Promotional benefits must not be obtained through multiple accounts or dishonest conduct.
If a game, balance, promotion or transaction is affected by an obvious error, system fault or incorrect display, Richville Casino may correct the error and take reasonable steps to restore the position that would have applied without it. Where appropriate, affected users may be informed of the correction.
4. Responsible gambling, privacy and legal information
Responsible gambling
Gambling should be an entertainment activity, not a way to make money or solve financial problems. Set a budget before you play, avoid chasing losses and take regular breaks. Do not gamble when you are upset, under the influence of alcohol or other substances, or trying to recover money you have already lost.
Richville Casino may provide responsible gambling tools and account controls, which can include deposit limits, time reminders, cooling-off options, activity information and self-exclusion arrangements. The availability and operation of a tool may depend on the service, your location and applicable requirements. A limit or exclusion request may take effect in accordance with the process explained on the website.
If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. You can also use the responsible gambling information available on the website. A self-exclusion request should be treated seriously: do not attempt to create another account or ask another person to gamble for you while excluded.
Privacy and communications
Personal information is handled in accordance with the Richville Casino Privacy Policy. This may include information needed to create and manage your account, process transactions, verify identity, protect the website, meet legal obligations, provide customer support and communicate service information. You should read the Privacy Policy to understand how information is collected, used, stored and disclosed.
You are responsible for ensuring that the contact details associated with your account remain current. Important notices may be displayed on the website or sent through an available account communication channel. Marketing communications may be subject to separate preferences and requirements. Service, security and legal messages may still be sent where necessary.
Website availability and liability
Richville Casino aims to provide a reliable service but does not guarantee that the website, games or account features will always be available, uninterrupted, error-free or compatible with every device. Access may be suspended for maintenance, updates, security reasons, technical problems, legal requirements or events outside reasonable control.
To the extent permitted by law, Richville Casino is not responsible for loss caused by your failure to keep account details secure, your use of an unsupported device or connection, interruptions outside its reasonable control or your breach of these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
Suspension, closure and applicable law
You may stop using the website and request account closure at any time through the account process or support option made available on the website. Closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, unlawful conduct, privacy or responsible gambling.
Richville Casino may suspend or close an account where required by law, where you breach these terms, where verification cannot be completed, where responsible gambling concerns arise or where continued access presents a security or operational risk. Any remaining balance will be handled subject to applicable law, account checks, transaction reviews and any valid claim or restriction.
These terms are intended to operate alongside applicable Australian laws and any mandatory protections that apply to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. If you have a question or concern about these terms, use the support or contact process published on the Richville Casino website.
