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Cookies Policy

This Cookies Policy explains how Richville Casino uses cookies and similar technologies when you visit or use our website. It describes the types of cookies that may be used, why they are needed and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.

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1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise your device, remember certain information and provide features that may not work correctly without them. Cookies do not usually identify you by name on their own, although information collected through cookies may be linked with other information where permitted and necessary.

In this article

Richville Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, supporting security and helping us understand how visitors use our services.

Some cookies are placed by Richville Casino, while others may be placed by service providers that support website functionality, analytics, security or advertising. The availability and use of particular cookies may change as our website, services and technology develop.

Session and persistent cookies

Session cookies are temporary. They are generally removed when you close your browser or end your website session. Persistent cookies remain on your device for longer, or until they expire or you remove them. Persistent cookies may help remember settings or recognise a returning visitor.

2. How we use cookies

The cookies and similar technologies used on the Richville Casino website may serve different purposes. Some are necessary for the website to function, while others help us improve the website or provide a more relevant experience. The categories below are provided as a general guide, as individual cookies may perform more than one function.

Strictly necessary cookies

These cookies support essential website functions. They may help maintain a secure session, remember information during a visit, protect forms, detect unusual activity, balance website traffic and enable access to areas that require an account. Without these cookies, some services, pages or security features may not operate properly. Because they are necessary for the operation and security of the website, they may not be disabled through every preference tool.

Functional cookies

Functional cookies help remember choices and settings, such as language, region, display preferences or other options selected during a visit. They can make the website easier to use and help provide a more personalised experience. If these cookies are disabled, some preferences may need to be entered again each time you visit.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may show which pages are visited, how users move through the site, whether pages load correctly and where improvements may be needed. We may use this information in an aggregated or statistical form to monitor performance, improve content and make the website easier to navigate.

Security and fraud-prevention technologies

We may use cookies and related technologies to support account security, protect transactions, identify automated or suspicious activity and help prevent fraud, abuse or unauthorised access. These technologies may collect information about a device, browser, connection or interaction with the website. Security-related information may be retained or reviewed where reasonably necessary to protect users, the website and our business.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit the number of times an advertisement is shown, understand whether an advertisement is relevant and provide information about visits to our website. These cookies may be placed by Richville Casino or by selected third parties. You may be able to refuse or manage these cookies through the website's cookie settings or your browser controls.

3. Cookies used by third parties

Some website features may be provided by third parties. These providers may use cookies or similar technologies to deliver their services, maintain security, measure performance or support content and functionality. Third-party technologies are controlled by the relevant provider and may be subject to that provider's own privacy and cookie policies.

Third parties may process information such as device identifiers, browser details, approximate location, website interactions, referral information and technical activity. The information collected will depend on the service being used and the settings that apply. We take reasonable steps to use services that are appropriate for the relevant purpose, but third-party practices may change independently of Richville Casino.

Third-party cookies may be used for purposes including:

  • Providing website, payment, identity or security functionality.
  • Monitoring website availability, speed and technical performance.
  • Measuring visits, traffic sources and interactions with website content.
  • Supporting marketing activity and assessing the effectiveness of campaigns.
  • Remembering preferences or enabling embedded content and other website features.

We do not use cookies to avoid our legal or regulatory responsibilities. Information collected through cookies may be combined with other information where necessary for legitimate operational, security, legal or service-related purposes and where permitted by applicable requirements.

5. Privacy, changes and questions

Information collected through cookies may constitute personal information when it can reasonably be connected with an identifiable individual. Our Privacy Policy explains how we collect, use, disclose, store and protect personal information, as well as how you may exercise privacy rights that apply to you. It also explains how to raise a privacy concern or request further information through the contact options made available on the website.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal or regulatory requirements, or our business practices. When changes are made, the updated version will be published on this page with an appropriate revision date or other notice where required. You should review this page periodically so that you understand the current position.

If you continue to use the website after an updated Cookies Policy is published, this may indicate that you have read the updated information. Where consent is required for optional cookies, we will seek it through the available consent mechanism. Your browser and cookie preferences can be changed at any time, subject to the limitations described in this policy.

If you have a question about this Cookies Policy, the cookies used on the website or your available choices, please use the contact or support options displayed on the Richville Casino website. We will review your enquiry and respond in accordance with applicable requirements and our internal procedures.

This Cookies Policy applies to the Richville Casino website and may not apply to websites, applications or services operated by third parties, even where links to those services appear on our website. You should read the privacy and cookie information provided by any third party before using its services or providing information.